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Privacy Policy

How we collect, use, and retain data for FCK.School.

What we collect

  • Account data: email, login timestamps, and plan status.
  • Usage data: questions asked, book context, and AI responses.
  • Analytics data: page views, clicks, and conversion events.
  • Billing data: handled by Stripe, including payment method metadata.

How we use data

  • Provide summaries and Q&A, enforce limits, and improve quality.
  • Measure conversion and learning outcomes (GA4 + PostHog).
  • Support refunds, disputes, and account issues.

Retention

  • Q&A logs: 12 months.
  • Analytics data: 24 months.
  • Billing records: 7 years.
  • Delete requests: fulfilled within 30 days.

Children and students

  • The service is not intended for children under 13.
  • We follow COPPA and FERPA requirements for student data.

Your rights

  • Request access or deletion of your data.
  • Opt out of analytics where available.
To request data deletion, visit /delete-data. For DMCA or abuse reports, use the report abuse form. For account recovery or custom privacy requests, use the contact page.